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Transparent. Flexible. Stress-free.
Hotel Cleaning
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We invest in our people.
and we look after them.
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Really, really clean.
we can work together for a perfect service.
"Old fashioned service meets quality and innovation"
GIAN Group is not your normal hospitality and cleaning service. We've identified what we think needs to change in our industry, and we've made it happen. So what's unique about us?
We value relationships. We want long-term partnerships that focus on good old-fashioned ethics, so that you can benefit from our innovation. Working with GIAN Group means a flexible, consistent service. We value comprehensive staff training, environmentally friendly services and understand that being sustainable is about more than just recycling: it's about retaining staff and building strong relationships.
We are working to foster loyalty, trust and honesty, through a good old-fashioned system of values, which ensures that our services are efficient and high quality. Our ethos ensures that your hotel is sparkling clean.
The advantages of outsourcing your cleaning services are many - from accurate cost assessments, which can alleviate financial stress, to further flexibility so that you can focus on your guests while we focus on their rooms.
GIAN Hospitality Services offer housekeeping, front desk relief, maintenance, stock control, houseman services, stewarding services and public area cleaning. Maintenance and front desk relief are two cornerstones of our point of difference for smaller hotels.
Through GIAN Cleaning Services we offer commercial, healthcare, manufacturing, office, aged care cleaning and Consolidated Ancillary Services.
WHY CHOOSE US
People will always respond to their environment. GIAN Hospitality invests the time and energy in strong customer and staff relationships to create a more vibrant and responsive service.
We focus on motivation, rewards and respect, and your guests and staff reap the benefits. Our people take care of the cleaning, leaving you free to focus on your business.
People + Passion = Performance
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Accurate Cleaning/Housekeeping Cost Forecasts
Savings are achieved through collaborative thinking, engagement and reward combined with:
Innovation
Technology
Encouragement
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Simple Language Contracts
We rely on performance to keep contracts not contract wording.
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Leading Industry Training Programs
Localised orientation of all staff including key landmarks, key stakeholders, key hotel management personnel, guest communication and personal grooming.
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Service Delivery to Meet Agreements made during Sales process
A quality control program that is linked to the clients expectations, budget and employee rewards.
OUR CLEANING SERVICES
Do you wish you had more time to focus on your business? Let us handle the boring stuff!
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COMMERCIAL CLEANING
High quality commercial cleaning done by trained professionals.
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HEALTHCARE CLEANING
Strict hygiene and cleaning procedures suitable for the health industry.
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MANUFACTURING CLEANING
So clean that you won't even know our staff have been there.
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OFFICE CLEANING
A clean office environment for a more efficient workplace.
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AGED CARE CLEANING
We know that you will appreciate our good old fashioned service.
OUR HOSPITALITY SERVICES
Do you want more time to focus on your guests? Let us make sure your hotel stays sparkling clean!
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HOUSEKEEPING SERVICES
Not just dusting and disinfecting, but a thorough clean of the whole room.
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FRONT DESK RELIEF
Offering staff to be trained on your Hotel System to step in if you need without worry.
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MAINTENANCE SERVICES
Let us tackle the little problems, leaving you to focus on the guests.
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STOCK CONTROL
Removing the responsibility of stocktaking linen and amenity ordering with your approval.
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HOUSEMAN SERVICES
Spick and span preparation of rooms and lobbies.
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STEWARDING SERVICES
Friendly and welcoming customer service is our top priority.
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PUBLIC AREA CLEANING
Every guest will have a positive experience in every area of your hotel.
ABOUT US
Exceptional level of cleaning services.
The GIAN Group team have been working in this industry for more than 20 years, so it's safe to say we're old hands at this, and we truly do know what old-fashioned service is.